Delivery Information

Delivery Information

Transport Partners:
In order to make authentic Chinese and Asian crafts accessible from all over the world, we have established partnerships with the most renowned delivery companies (DHL, FedEx, La Poste, EMS, etc.) to ensure a fast and reliable delivery service. All our packages are shipped with a tracking number to track its status.

Free shipping:
On Artisandasie.com, shipping is free from all over the world, regardless of the amount of your order!

Delivery times in France, Belgium, Switzerland, Canada and other European countries:
All our products come from crafts and/or handmade in our workshops located in Asia and China. All orders are processed and shipped within 1-5 business days. You will receive a confirmation email with a tracking number to track the status of your parcel. Once shipped, please allow 7-12 working days for your package to be delivered to you. For DOM-TOM and other regions of the world, please allow a delivery time of 2-3 weeks so that your package is delivered to you.

Chinese New Year:
Be careful, during this period, delivery times can be slightly extended (7-10 days), due to an increase in the volumes of parcels shipped. Thank you for your comprehension!

Package delays due to Coronavirus:
As our warehouse is based in China, all orders placed as of January 24, 2020 are currently delayed due to sanitary procedures imposed by the authorities. Please note that we do our utmost to process your order. If you have any questions, please contact our customer service (support@artisandasie.com)